Online Course : Understanding Emotional Intelligence

Emotional Intelligence

Introduction to Emotional Intelligence

Online Course Description

Emotional Intelligence (EI) is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain social relationships and cope with challenges. It’s not just a passing management fad, in fact it is based on a great body of data, based on studies of tens of thousands of working people taken from a wide range of industries.

The research shows which qualities make a star performer and while Emotional Intelligence isn’t the sole predictor of performance potential, it has been proven to be a key indicator in this area.

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between EI and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for dealing effectively with emotions in situations that can arise in the workplace.

Who is this online course for?

This course is aimed at school leaders and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence.

Why take this online course?

CPD approval means that this course can be used by those that need to prove they are continually developing themselves.

Online training is flexible, efficient and cost effective meaning the candidate can progress through the modules at their own pace and in their own time, so they can fit the training in around their work and personal life.

Further Progression

For candidates that want to add more qualifications to their CV our online Leadership Skills course is ILM approved and can provide them with another recognised management qualification.

For candidates specifically interested in developing resilient teams our Developing Teamwork course goes hand in hand with this one and expands on some of the key ideas and how they can be applied to teams.

For candidates new to management roles Managing Meetings would be a great next step although working through any of our range of leadership courses would be valuable.

Course Modules

  1. What is Emotional Intelligence?
  2. Understanding and recognising emotions
  3. Emotional Intelligence at work
  4. Tips for dealing with emotions at work

Duration: 50 minutes (Note: This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions).

CPD Approved

This online training course has been certified by The Continuing Professional Development Certification Service (CPD).

This online course is aimed at developing your own emotional intelligence in the workplace. If you are looking to develop the emotional intelligence of your students to improve learning outcomes our INSET workshops for teachers and students would be ideal for your school:

INSET : Emotional Academic Resilience Toolkit for Students

INSET : Emotional Intelligence to Improve Learning

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